We Provide Full Servicing and Maintenance
on All Slushy Machines and Hot Chocolate Machines

Our vision has always been to offer the best products and services to our customers.
Because of this, we include FREE servicing and maintenance for your slushy machines and hot chocolate machines.

We of course want your slushy or hot chocolate machines running smoothly, which is why we provide professional guidance and recommendations at all times.

For a number of years now, we have been supplying our customers with not only high-quality products but also sincere customer service and support.

Slushy Services Fruit Base Range Lime Slice
Slushy Services Fruit Base Range Tropicana
Slushy Services Fruit Base Range Blueberry
Slushy Services Fruit Base Range Raspberry
Hot Chocolate Vending Chocolate with a brown background
IBBL Hot Chocolate Machine

What Does Our Customer Service and Support Include?

We are always making sure our customers are completely satisfied with our services and continued support.

Summit Ice Slushy Machine
  • Our customers are provided with tools and a step-by-step guide on how to maintain their slushy machines and hot chocolate machines
  • We sort out any technical issues that may arise with your machine. These issues are fixed free of charge
  • If you ever need our assistance, we continue to provide professional guidance and recommendations
  • We deliver and install the machines for you
  • Steps on how to clean out our slushy machines and hot chocolate machines properly
  • We try and get back to our customers as soon as possible with any queries they may have

Maintenance

Every slushy machine and hot chocolate machine requires ongoing maintenance to ensure your equipment is ready to go!
Our machines are super easy to use and when it comes to maintaining the product, you’ll be provided with the tools you need for free.

The maintenance tools supplied include lubricant, a spare handle, instructions and mixing containers.

Just like any other kitchenware, regular cleaning is necessary. We provide all the steps you need to ensure you’re cleaning out the machines properly.

And of course, if you come across any issues when cleaning or maintaining your machines, we are only a phone call away!

Illustration of juice and cut fruits

Servicing

We provide support to our customers throughout their entire experience with us. We are more than just a slushy machine provider. We help you along the way with any issues that may arise.

Any technical issues or general issues that may arise will be fixed as soon as possible, free of charge.

Always Contactable

Our team is always contactable on

1800 988 188 or 0422 426 920

Whether you have issues regarding the slushy concentrate, the machine or if you have any other general questions, please always feel free to contact us.

We try and aim for a 48-72-hour service response time.

Training Provided

Upon delivery, we talk you through how to use all the equipment. We want to make sure you feel completely comfortable using the machines.

We’ve found that providing training to our customers has been the perfect solution to minimising any concern or worry regarding the process of using the slushie machines and hot chocolate machines.

Hire a FREE ON LOAN Slushy Machine Today

Taking pride in exceptional and honest service, our company aims to provide more than just tasty slushy’s and hot chocolates. You have the opportunity to hire our slushy machines and hot chocolate machines free on loan, with continued free support and training. It’s the ideal combination!

Essential Equipment & Supplies provides a range of services to our customers, such as slushy machine hire, hot chocolate machine hire, school carnival and event hire and party hire!

Hot chocolate swirl with a strawberry

Contact Us

    Essential Equipment & Supplies

    For more information or questions about our products & services, please contact us at the following address.

    Toll Free: 1800 988 188

    Phone: 0422 426 920

    Email: shane@essentialequipment.com.au

    P.O. Box 216 Isle of Capri. Qld 4217

    © Copyright 2020 - Essential Equipment - Webdesign by Media Booth